MicroLogix Network Services, LLC Blog

I have a question to ask you that is incredibly important that you can answer, despite its relation to a particularly sensitive business topic: how prepared and able are you to fire your vendors, especially the one currently handling your IT?

There are situations where you could find yourself having to make this call, but can’t without severely impacting your business’ operations. Let’s talk a little bit about these situations, and why it’s crucial to have an IT provider whom you know you could fire if necessary.

Small businesses should avoid cutting their IT budget. While it seems like a quick way to free up capital, it often creates bigger, costlier issues down the line. Think of your IT infrastructure as the central nervous system of your business. It controls communication, stores vital information, processes transactions, and enables your team to do their best work. Would you put that at risk to save a few bucks? This month, we take a look at the problems that are right out front should you plan on making cuts to your cybersecurity.

One of the most significant advantages of operating as a small or medium-sized business is that you can provide more personalized attention to your customers, unlike larger enterprises and corporations. However, you need the right tools to make these interactions as effective as possible. With the right customer relationship management tool, or CRM, your business can dramatically improve sales, marketing efforts, and customer satisfaction.

Technology is one of the key enablers of automation for businesses, so it makes sense that it would eventually creep into email. Automated emails have the power to contribute to more streamlined operations when used well, but they are far from flawless. Today, we want to get you thinking about the pros and cons of automated email as it pertains to running your business.

One of the biggest myths about cybersecurity and cybercrime is that smaller businesses are somehow immune to the more dangerous types of threats because they don’t pose a viable target for cybercriminals.

Nothing is further from the truth.

If you want to talk about the most important technology today, the cloud is definitely a big deal. The cloud helps businesses do things that used to only be possible for the biggest companies. Today, we’ll look at how small businesses use the cloud and the benefits they get from it.

Many business owners struggle with technology that doesn’t meet their needs. We often hear from companies disappointed with their technology investments because they lack the right tools.

Choosing the right technology is vital for business success. In today’s blog, we offer four key tips to help you make informed decisions.

Your business’ IT is not just a minor component; it’s deeply woven into the fabric of your business. Today, we’ll briefly explore how technology and culture converge inside today’s businesses.

Today's consumers are exceptionally knowledgeable, which makes you need to prioritize a proactive approach to creating exceptional customer experiences to build lasting relationships. Let’s explore strategies for enhancing customer satisfaction and retention.